Privacy Policy

Privacy Policy for Phyba

---Date Effective: 20/09/2023

Section 1 - Personal Information Collection

When you make a purchase through our online store, we gather essential details like your name, shipping address, and email for the purpose of fulfilling your order. Additionally, we collect data regarding your computer's IP address to better understand your browsing experience and tailor our website to suit your device's specifications.

Subscriptions and Updates: Upon obtaining your consent, we'll keep you updated on our product offerings, promotions, and other news via email.

Section 2 - Obtaining Consent

How is consent gained?

Providing us with your personal details for the purposes of completing a purchase implies your agreement to our data collection for that specific action. For other use-cases, such as promotional outreach, we will either seek your explicit approval or give you the option to decline.

Withdrawal of Consent:

You can retract your consent at any point by reaching out to us at James@phyba.com.au , or through postal mail at:

Phyba

15206, 5 the darling ave, Broadbeach Queensland

Section 3 - Information Disclosure

We only disclose your personal information if legally mandated or if you breach our Terms of Service.

Section 4 - E-Commerce Platform

Our online store is facilitated by Shopify Inc., which provides us with the e-commerce platform necessary for selling our products and services. Your data is securely stored through Shopify's encrypted databases and servers.

Payment Details:

Shopify securely processes your credit card information in accordance with Payment Card Industry Data Security Standard (PCI-DSS) guidelines. Transaction data is retained only for the duration of the purchase and is subsequently deleted.

For additional details, please consult Shopify's [Terms of Service](https://www.shopify.com/legal/terms) or [Privacy Policy](https://www.shopify.com/legal/privacy).

Section 5 - Third-Party Services

Generally, third-party providers we employ will only use your information to the extent needed to deliver their services to us. Note that these providers might have their own privacy policies, which we recommend you read.

Please be aware that some third-party providers may operate under different legal jurisdictions, which might require your data to comply with laws specific to those jurisdictions.

Section 6 - Data Security

We implement industry-standard security measures, including SSL encryption and AES-256 encryption, to safeguard your personal information from unauthorised access or disclosure.

Section 7 - Use of Cookies

Here's a list of cookies we utilise:

- `_session_id`: Session-specific unique identifier

- `_shopify_visit`: Tracks visit duration (expires after 30 minutes)

- `_shopify_uniq`: Counts unique visits (expires at midnight)

- `cart`: Stores cart information (persistent for 2 weeks)

- `_secure_session_id`: Session-specific unique token

- `storefront_digest`: Access permissions if the shop is password-protected

- `PREF`: Tracks visitor origin and behaviour (short-lived)

Section 8 - Age Restrictions

By using our site, you affirm that you are of legal age in your jurisdiction, or have acquired consent from a parent or guardian.

Section 9 - Policy Updates

We may revise this Privacy Policy as needed. Changes will become effective immediately upon posting. Significant changes will be communicated directly.

For inquiries, corrections, or complaints regarding your personal information, reach out to our Privacy Compliance Officer at james@phyba.com.au, or send a letter to:

Phyba

[Attn: Privacy Compliance Officer]

15206, 5 the darling ave, Broadbeach Queensland

The Plant-Based Performance Mission

Phyba is at the forefront of the plant-based athletic supplement revolution in Australia. Our mission is to empower athletes of all levels to achieve their peak performance naturally, revolutionising the athletic supplement industry with plant-based, science-backed formulations. Our motto, "Always Ready," encapsulates our commitment to providing athletes with the tools they need to perform at their best, anytime and anywhere.

Natural Performance

Harnessing the power of plants to fuel athletic excellence.

Scientific Innovation

Continuously pushing the boundaries of plant-based supplement research and development.

Empowering Athletes

Providing the tools and knowledge for athletes to reach their full potential, naturally.

Sustainability

Championing environmentally conscious practices in our products and operations.

Inclusivity

Supporting athletes of all levels, from beginners to elite performers.

Transparency

Offering clear, honest information about our ingredients and processes.

Readiness

Embodying our "Always Ready" motto in everything we do, inspiring athletes to be prepared for any challenge.

Australian Excellence

Proudly leading the plant-based athletic supplement revolution in Australia and beyond.

Continuous Improvement

Constantly refining our formulations and practices to stay at the forefront of the industry.

Health First Improvement

Prioritising the well-being of our customers in all our product developments.

Phyba Ethos

Fusion of Ancient Wisdom and Modern Science

At Phyba, we revolutionise athletic performance through a groundbreaking fusion of ancient wisdom and modern science. Our innovative approach seamlessly integrates the time-tested principles of Ayurveda and Traditional Chinese Medicine with cutting-edge Western scientific research. This unique synergy creates powerful, holistic solutions that transcend conventional supplements, empowering hybrid performance athletes to push their boundaries and achieve peak performance. We understand that true athletic excellence demands more than just physical prowess. That's why our formulations are meticulously crafted to enhance not only your physical capabilities but also your mental acuity and overall well-being. By addressing the multifaceted needs of today's athletes, Phyba equips you with the tools to excel in every aspect of your training and competition.

Comprehensive Gut Microbiome Support

We understand that peak performance starts in the gut. Our formulations go beyond traditional probiotics by integrating prebiotics like Baobab Fruit Powder and Glucomannan, as well as postbiotics, to nourish and regulate your gut microbiome. This multifaceted approach not only bolsters immune function but also supports optimal nutrient absorption, setting you apart from competitors who focus solely on probiotics.

Scientific Rigour and Innovation

Each Phyba product is meticulously crafted and rigorously tested to meet the highest standards of quality and efficacy. Our dedicated team continuously seeks out the latest scientific insights, ensuring our offerings remain at the forefront of health and performance innovation tailored specifically for hybrid athletes.

Holistic Well-Being

Our products are designed to enhance your physical performance, longevity, and overall well-being. We emphasize the interconnectedness of these aspects, providing you with the comprehensive support you need to thrive in your diverse athletic pursuits.

Delicious and Nutritious Options

Enjoy a variety of natural flavors that make it easy to incorporate our products into your daily routine. We prioritize quality, steering clear of additives, artificial flavors, and sweeteners, so you can focus on what matters most: achieving your best performance.

Core Values

Plant-Based Performance

We're on a mission to revolutionise the athletic supplement industry with plant-based, science-backed formulations.

Bridge The Gap

Our products bridge the gap between Western scientific research and Eastern naturopathic wisdom

Athletic Edge

We seek to promote long-term health and resilience alongside immediate athletic gains.

Educate + Elevate

Our podcast and in-person events seek to educate our community about the power of natural, whole-food ingredients.

Ethical Sourcing

We're dedicated to supporting sustainable practices and ethical sourcing in every aspect of our business.