Privacy Policy

Privacy Policy for Phyba

---Date Effective: 20/09/2023

Section 1 - Personal Information Collection

When you make a purchase through our online store, we gather essential details like your name, shipping address, and email for the purpose of fulfilling your order. Additionally, we collect data regarding your computer's IP address to better understand your browsing experience and tailor our website to suit your device's specifications.

Subscriptions and Updates: Upon obtaining your consent, we'll keep you updated on our product offerings, promotions, and other news via email.

Section 2 - Obtaining Consent

How is consent gained?

Providing us with your personal details for the purposes of completing a purchase implies your agreement to our data collection for that specific action. For other use-cases, such as promotional outreach, we will either seek your explicit approval or give you the option to decline.

Withdrawal of Consent:

You can retract your consent at any point by reaching out to us at James@phyba.com.au , or through postal mail at:  

Phyba 

15206, 5 the darling ave, Broadbeach Queensland

Section 3 - Information Disclosure

We only disclose your personal information if legally mandated or if you breach our Terms of Service.

Section 4 - E-Commerce Platform

Our online store is facilitated by Shopify Inc., which provides us with the e-commerce platform necessary for selling our products and services. Your data is securely stored through Shopify's encrypted databases and servers.

Payment Details:  

Shopify securely processes your credit card information in accordance with Payment Card Industry Data Security Standard (PCI-DSS) guidelines. Transaction data is retained only for the duration of the purchase and is subsequently deleted.

For additional details, please consult Shopify's [Terms of Service](https://www.shopify.com/legal/terms) or [Privacy Policy](https://www.shopify.com/legal/privacy).

Section 5 - Third-Party Services

Generally, third-party providers we employ will only use your information to the extent needed to deliver their services to us. Note that these providers might have their own privacy policies, which we recommend you read.

Please be aware that some third-party providers may operate under different legal jurisdictions, which might require your data to comply with laws specific to those jurisdictions.

Section 6 - Data Security

We implement industry-standard security measures, including SSL encryption and AES-256 encryption, to safeguard your personal information from unauthorised access or disclosure.

Section 7 - Use of Cookies

Here's a list of cookies we utilise:

- `_session_id`: Session-specific unique identifier

- `_shopify_visit`: Tracks visit duration (expires after 30 minutes)

- `_shopify_uniq`: Counts unique visits (expires at midnight)

- `cart`: Stores cart information (persistent for 2 weeks)

- `_secure_session_id`: Session-specific unique token

- `storefront_digest`: Access permissions if the shop is password-protected

- `PREF`: Tracks visitor origin and behaviour (short-lived)

Section 8 - Age Restrictions

By using our site, you affirm that you are of legal age in your jurisdiction, or have acquired consent from a parent or guardian.

Section 9 - Policy Updates

We may revise this Privacy Policy as needed. Changes will become effective immediately upon posting. Significant changes will be communicated directly.

Contact Us

For inquiries, corrections, or complaints regarding your personal information, reach out to our Privacy Compliance Officer at james@phyba.com.au, or send a letter to:  

Phyba 

[Attn: Privacy Compliance Officer]  

15206, 5 the darling ave, Broadbeach Queensland